A scraping job rarely runs out of traffic at a convenient moment. It happens on the last Friday of the month, halfway through a crawl, when a target site suddenly doubles its page size. Until now the answer was the same for everyone: the plan limit is reached, proxy access is suspended, and the job stops until somebody notices, buys more traffic, and restarts it.

For customers who have been paying us month after month, that stop was never protecting anything. So we changed it.

How traffic credit works

When a paid account uses up its plan's datacenter traffic, its proxies do not stop. They continue on traffic credit, a buffer on top of the plan allowance.

  • Nothing extra is charged. Credit is not an overage fee and does not appear on an invoice.
  • It is repaid from next month's allowance. If you use 12 GB of credit this month, next month's plan traffic starts 12 GB lower.
  • Or repay it early. Buying extra traffic repays the credit first, so next month's allowance stays whole.
  • You are told as it happens. We email you when credit starts being used and again when 80% of it is gone, and the dashboard shows exactly how much you have used.

When the credit itself is used up, access is suspended as before, until the next billing period starts or you top up.

How much credit you get

Credit grows with your payment history. It is sized as a share of your plan's monthly traffic, with a dollar cap converted at your plan's extra-GB price:

  • After 2 consecutive paid months: 20% of your monthly allowance, up to $25 worth of traffic
  • After 6 consecutive paid months: 50% of your monthly allowance, up to $100 worth
  • After 12 consecutive paid months: 100% of your monthly allowance, up to $250 worth

Free trials and accounts in their first month do not get credit. The trial has its own generous allowance, and credit is a reward for a track record rather than a sign-up perk.

What credit covers

Traffic credit applies to datacenter proxy traffic, which is what most plans are built around. Residential traffic is still sold as prepaid packs, and Browser API requests keep their own allowance; neither draws on credit. Running out of either still affects only the requests that use it, never the rest of your account.

Keeping it fair

Credit depends on payments actually arriving. If a monthly payment has still not come through a week after the billing period starts, the subscription is paused and the credit is withdrawn; it is earned back the same way, through consecutive paid months. As soon as the payment succeeds, the subscription resumes automatically.

Nothing to switch on

There is nothing to configure. If your account qualifies, credit is already active, and the Subscription section of your dashboard shows your credit and how much of it is in use. If you think your account should have more credit than it does, contact support and we will take a look.